Refund & Cancellation Policy

REFUND AND CANCELLATION POLICY

Effective Date: February 08, 2026

At Hello Baroda, we strive to provide high-quality media and news services. Since our services involve digital content creation, event coverage, and advertising space, we have established the following policy regarding refunds and cancellations.

1. Cancellation of Services

• Advertising & Sponsorships: Clients may request to cancel an advertisement or sponsorship deal up to 48 hours before the scheduled publishing or event date.

• Event Coverage: Cancellation requests for live event coverage must be made at least 72 hours prior to the event.

2. Refund Eligibility

• Full Refunds: A full refund will be issued if Hello Baroda is unable to provide the agreed-upon service due to technical failure or internal reasons.

• Partial Refunds: If a cancellation is made within the allowed timeframe (as per Section 1), a partial refund may be issued after deducting a 10% processing fee.

• No Refunds: No refunds will be provided once the digital content (news post, video, or podcast) has been published or if the event coverage has already commenced.

3. Process for Refunds

• To request a refund, please email us at [ hello.hellobaroda@gmail.com ] with your transaction details and reason for cancellation.

• Approved refunds will be processed within 5-7 working days and will be credited back to the original payment method used during the transaction.

4. Contact Information

For any queries related to payments, refunds, or cancellations, please contact:

• Registered Unit: Hello Baroda

• Address: Chintamani Residency, 7-8, Prarthana Tenements, Goverdhan Twp, Kendranagar, Vadodara, Gujarat 390025